Refund Policy

1. No Refunds for Completed Services
Due to the nature of our services, we do not offer refunds once a service has been completed. If you are unsatisfied with the results, please notify us within 24 hours so we can address any concerns.

2. Refunds for Cancellations

Cancellations made at least 24 hours in advance are eligible for a full refund.
Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.

3. Service Issues & Redos
If you believe our service was not performed to a satisfactory standard, we may offer a redo at no additional cost at our discretion. Contact us within 24 hours of service completion to request a review.

4. Contact for Refunds
For any refund-related inquiries, please reach out to us at vertexcardetail@outlook.com